Do you have private chat options?

There are 4 options:

• Send a private message by clicking on your friend's avatar in the Users List and select "Send a Direct Message" from the drop down menu. Then you type your message in the bottom text box and click the button that reads "PRIVATE" rather than the one that reads "Send." Your message will be highlighted and readable in the main text chat for your Friend ONLY.

• Clicking on your friend's nickname will provide you with access to private messages in exactly the same way as clicking on his or her avatar.

• You can invite your friend to join you in a private conversation within a private room. If your friend accepts that invitation, then a new room will open and you will be able to chat and have an exclusive cam-to-cam conversation with the invited friend.

• Finally, you can create a password protected private room and invite only your friends inside.

How many people can I watch or listen to at a time in this chat?

A: Registered Members currently are able to see 8 webcams simultaneously in high quality streaming video and audio. Please remember that the video and audio quality is limited by both your internet speed and the speed of the internet the person you are trying to watch or listen to is using.

Guest users are limited to watch 2 webcams only for a limited time of 45 minutes a day.

How can I turn off the various audible alerts?

A: Once logged in, look at the left side tabs and search for the one marked by this icon

. That is the Settings Tab, and it is there that you can set your preferences for the sound alerts . You can turn chimes on or off for the following events:

• For any New Message
• For any New Private Message
• For the Join/Left Messages
• For the System Messages

You can also adjust the volume level!

How can I disable or enable the entering and leaving the room messages?

  

Is it possible to rearrange the users list so that people with webcams are listed at the top. Is that possible?

A:Absolutely! Just click on the symbol A at the top of the users list

and a drop down menu will let you choose between 5 options:

  

How can I create a Room?

A: Go to the main Home window (click on the top tab in the left menu) then click on the button "Create New Room;" in the window opened you can enter the Room Name, choose the Room Color, select the Access type (public or password protected) and finally write a Description.

  

I not able to get past the screen which says "Authorization" and has the horizontal blue bar moving back and forth, what I'm doing wrong?
OR
When i try to enter the chatroom it does not look it just leaves the page blank.

A: You have to check 2 things in your browser:
- Your flashplayer must be updated at the most recent version (min ver. 10.1.82)
- Your flashplayer setting let store information from www.camvoice.com

To check that is quite simple, go visit this page from the Adobe website:
http://kb2.adobe.com/cps/155/tn_15507.html

You must verify that the Flash Player version running in your browser is the most recent available, our chat require a version greater or equivalent at 10.1.82
Not the version required? If need upgrade go to this page:
http://get.adobe.com/flashplayer/

You also must check that your Flash Player is Enabled at Local File input/output

If not Enabled for Local File I/O, click on the chat with the right button of your mouse and select "settings..." in the small menu window.
Will open a small window

select the tab Local Storage and give authorization at www.camvoice.com store on your computer 100kb (see image above)

If you are having trouble installing the Flash Player we suggest give a look at the Adobe Support at
http://kb2.adobe.com/cps/155/tn_15507.html#main_Troubleshoot

  

How can I change my avatar?

A: Changing your chatting avatar is simple! Go to home tab (the top tab along the left of your screen). At the top of that page find "My Avatar" and then click on the icon. From that drop-down menu you will be able to select your preferred avatar and choose your nickname text color, too

Can I change my audio & video settings? My internet connection speed is too slow which causes my computer to freeze when I broadcast my camera

A: Yes, sure! Go to the Settings Menu the

  

I've read that is possible display the chat messages in bubbles, like in comics :) How can I enable that feature?

A: Yeah, the bubble mode is funny! To select this option, click on the

icon in the top left corner of the text entry box at the bottom of any chat room (if you hover your cursor over the icon it will read, "Select Chat Mode"). Choose "Bubble Mode."

The color of your text bubble can be personalized in "Settings—>Font & Styles" (the settings tab is marked by an icon of a gear, and is on the left side of your screen).

  

I have trouble reading the text in the chat because it is too small. Can I increase the size?

A: Sure, go to "Settings" (click on the

tab in the left menu) and select the Fonts & Style Tab. From there you can select the font type and size (up to 18 pt.)

  

How can I add a photo at my profile and have it displayed in the Users List ?

A: Your profile will look more attractive with a picture of you! In the Members' section select the Profile tab and you'll be able to upload a photo in your profile. Simple isn't it?
If you prefer, you can also choose an image from our databank, many funny images are available!

  

How do I go by changing my password?

A: Well, first we need to know which password do you mean.
To navigate the Camvoice Members' Section at http://members.camvoice.com you must enter the username/password chosen when you've subscribed the service.

  

When I click on any user's Avatar a menu opens and if I click on the "Profile" link the user' description appear. Where may I set up the informations displayed?

A: Any Registered Member could set-up a public profile that display at any users his:

• Gender
• Location
• Age

and if clicked the "View Full Profile" link, a dedicated page will opens with a Full Profile description that include:

• Member' Sexual Interests
• City an Country
• Msn / Yahoo / Skype IDs
• A Social Network (i.e. Facebook) page URL
• A descriptive introduction

To modify these entries a Member must be logged in Members' section and select the "Profile" tab.

  

I'd like send a pic or a video of me to a girl... is it possible?

A: Absolutely yes! Select your friend and click on his Avatar, then click on "Send File" in the menu.
When the system window will open select the location where your file is located, click Upload and wait until your friend accept your file.
The CamVoice chat system automatically transfer your file to the friend's PC !

  

A: This behavior can occur for the following reason:
The option to "Allow Accepting Cookies" is disabled in your browser.
In this website is explained how mange the cookies settings:
http://www.beltal.com/help/en/enablecookies.html

  

How I can resize the users video window?

A: You have to resize the video area, in the top of text area, look up the 3 points (...) in the video top bar, click and hold on it to resize.

  

I've seen an friend post a picture inside the text chat, it's awesome, how can I do that?

A: Is really simple! Look at the bottom text box and search for this icon

and click on it, select "Attach Image" and then click the button "Browse" to select an image from your computer. Once uploaded you have two options:

• Send it to ALL the room users
• Send it to a Friend only in a PUBLIC or a PRIVATE message.

Alternatively you could also attach a YouTube Video, when clicked on the staple icon select YouTube Video and enter the YouTube link. You could send the link to Everybody in room or personalized in a PRIVATE message.

This option is available for Registered Members Only.

  

How could I block someone who is annoying me?

A: For CamVoice let users chat in a calm and respectful ambience is very important.
You could block an user in 2 ways:

Add the user in the Block List, just clicking on the user Avatar/Name and select "Add to Block List" from the menu. This setting is stored permanently is you are a Registered Member. The User will be blocked to send you any message/file/invitation until you will unblock him.

  

Q: MP3 Player

How is working the MP3 player?

A: Is quite simple, just add at your playlist an mp3 file from the songs listed, if you would add an mp3 file click on the "Upload" tab and transfer a file from your PC to CamVoice (max file size 8MB), the file will be available for anyone in chat :)

  

Q: Predefined Messages

I can use the Predefined Messages feature?

A: Frequently used messages can be easily added or removed. They can be easily copied into text box input area by a simple click. Then press "Send" to publish it. You can input your own canned messages by launching the predefined message panel, clicking "Add" to add a message and "X" to delete one.

  

Q: Friend list

Is there a buddies list?

A: Yes, in the tab left of your chat is a "Users & Friend's" list. To add friends to your list, left click on their name and select "Add to Friends" Your friend's name will appear in the list. You can see if they are online and send them private messages by double clicking their nicknames. and select "Private Chat".

This functionality is reserved at Registered Members Only.

  

How do I upgrade to a CamVoice registered Member?

A: Go to our Join Page and you can pay via Credit card, ClickandBuy, Phone or WesternUnion.

  

How can I modify my chat nickname?

A: In the Members' Section, go to "Profile" enter a new NickName and click Save Info.
To see the modication you need to reload the chat and login.

  

How can I change sex from female to male?

A: In the Members' Section you will need to go to Profile and modify it with the correct sex.

  

How can I see who is watching me?

A: In the main chat window look up at the right for the "Users" menu and click on "Who's Watching Me" tab.

  

Do I need to have a WebCam to use CamVoice?

  

How can I send a message to a Friend if is not online in chat?

A: CamVoice offer you a private SiteMail, is an advanced user-friendly internal web site mailing system.
If you wish send a message to a Friend, login the Member's Section, browse your Friends and push the button "Send an E-mail" in the Member Profile page, will open a new window and compose the message. Your Friend will receive a notification on their e-mail address about a new SiteMail message received. The SiteMail system will store a record of all your sent messages and of course all your incoming messages. If you are logged as Member, you will also notified in real-time when you have an incoming message.

  

I don't want get notified at my e-mail when a messages is sent to me, how can I disable the notification message?

  

I need contact us, which way do you suggest?

  

If I contact someone using your SiteMail system, my real e-mail or any personal information will be disclosed?

A: We warmly suggest, do not give out personal information. To be safe, never give out details about yourself like your address or your phone number, especially when creating your profile. You may not know the person with whom you are chatting.
When you send a message with our SiteMail your e-mail will NEVER be disclosed at your Friend, the message can be read ONLY when the recipient is logged in the Members's Section.
The message sent with our SiteMail system is 100% anonymous, you can safe communicate with any others CamVoice Members.

  

How do I turn the cam on?

A: Just press on the button

at the bottom of the chat window.
When open the Adobe Flash Player Setting window

click to Allow to let access your web camera. When you want put your cam in Pause put your mouse on the "My Webcam" window

  

I want to exhibit in webcam for my Friends only, how can I do that?

A: CamVoice respect your Privacy you can choose who can see your video/audio broadcast.
You can modify the privacy settings clicking on the Eye Icon at the top of the chat window

and select one of the following menu options:

  

I've been added as Friend, what advantages does it?

  

How can I end my recurring subscription?

A: All CamVoice subscriptions are managed by thirth party payment processors so before proceed you have to know if you have subscribed the service with:

Netbilling (click here to see it)
ClickandBuy (click here to see it)

If you have subscribed the service with Netbilling, click here to cancel it.

If you have subscribed with ClickandBuy you must login your ClickandBuy account and select the link 'Cancel a Subscription', click here to login your account.

  

I tried to log in and it didn't accept my log in. I have current membership status, why I can't access?

  

How do I exit a Room? I'm not sure how close out the Lobby Room.

  

I have a webcam but don't work, how can activate it in this chat room?

  

I would write a message in my Friend' personal page wall, please tell me how do that?

A: Post a Wall Message is really easy, just find the Member Page and click on the button Post a Wall Message, your message will immediately posted on the wall.

  

I've seen in my Friend PC your chat with different colours and a funny snowy background..., how could be possible change the interface skin?

  

I would like add CamVoice at my web page? Is it possible? How much does it cost?